Terms & Conditions of Sale
All goods ordered by you from Sophorella are for your own private and domestic use only and are not for resale.
If for any reason you are not satisfied with your purchase, simply return within 7 days of receipt for an exchange or a full refund. In this instance you, the buyer will be responsible for the delivery cost.
If you require a refund the goods must be unopened and/or unused, and in resalable condition; we will inspect the item(s) and, if satisfied, refund the amount within 28 days.
In the case of a damaged or faulty product, or the product delivered was not what you ordered, return the unopened and/or unused goods and we will either exchange or refund at your request. If this has been our mistake, Sophorella will also pay the delivery charge.
If you are returning items please retain proof of posting, as Sophorella cannot accept responsibility for goods lost in transit. Please pack items suitably to prevent damage in transit. Please include your name and address, order number, reason for the return and the action you would like us to take with all returns.
You agree that if you break these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable).
Sophorella reserves the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if you breach any of our terms and conditions.
Your existing Consumer Statutory rights are not affected by these conditions
Sophorella.com usage terms and conditions
The term ‘Sophorella’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
All products listed and sold on this website are the copyright of Sophie Walker.The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.